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TurtleType

precision & speed
Get In Touch

Contact TurtleType

Direct support, feedback, bug reports & collaborations

We're Here to Help 👋

Have questions about TurtleType, noticed a bug during your typing test, or have an idea for a new feature? We’d love to hear from you. Whether you're a student preparing for competitive exams or a mechanical keyboard enthusiast, your input helps shape future updates.

24–48h response

Official Email

For detailed queries, bug reports with screenshots, or partnership inquiries.

support@turtletype.com
Send Mail
Direct Messages

Twitter / X

Quick questions, casual feedback, feature previews, and development announcements.

@Arpitsingh6400

What You Can Reach Out For

We actively monitor feedback and iterate fast on community suggestions:

  • Bug Reports & Edge Cases: If a key combination misbehaves, a layout glitch occurs on your browser, or the timer freezes, let us know along with your browser and OS details.
  • Feature Suggestions & Feedback: Have a request for custom word lists, a new color palette, or audio toggle settings? Tell us what would make your practice better.
  • Typing Exam Requirements: If you're preparing for a specific competitive exam (such as SSC, court clerk, civil services) with unique rules or backspace restrictions, share the syllabus criteria with us so we can consider presets for it.
  • Quote Corrections: Spotted a typo or incorrect author attribution in Quote mode? Drop us the snippet and we'll fix it right away.

Expected Response Time ⏱️

TurtleType is maintained as an independent project by Arpit Singh. We strive to reply to all legitimate support emails and messages within 24 to 48 hours on business days.

For the fastest response on brief questions, sending a direct message via Twitter / X is recommended.

Quick Self-Help & FAQs

Before reaching out, one of these quick tips might immediately solve your issue:

Where is my test history stored? All your settings, themes, and typing history are saved locally in your browser's localStorage. No account creation is needed.

Display or layout looking strange? Try a hard refresh (Ctrl + Shift + R or Cmd + Shift + R) to ensure you have the latest stylesheet and script updates loaded.

Need to reset everything? Clearing your browser's local cache/cookies for TurtleType will reset your preferences to default.